- 1 Liberty BUSI 340 Quiz 2 Answers Complete Solutions
- 1.1 STATUS
- 1.1.1 Question 7
- 1.1.2 Question 8
- 1.1.3 Question 9
- 1.1.4 Question 10
- 1.1.5 Question 11
- 1.1.6 Question 12
- 1.1.7 Question 13
- 1.1.8 Question 14
- 1.1.9 Question 15
- 1.1.10 Question 16
- 1.1.11 Question 17
- 1.1.12 Question 18
- 1.1.13 Question 19
- 1.1.14 Question 20
- 1.1.15 Question 21
- 1.1.16 Question 22
- 1.1.17 Question 23
- 1.1.18 Question 24
- 1.1.19 Question 25
Liberty BUSI 340 Quiz 2 Answers Complete Solutions
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Philosopher John Dewey recognized that people are inherently motivated to perceive themselves (and be perceived by others) as competent, attractive, lucky, ethical, and important. This is known as:
Which of the following refers to the process of receiving information about and making sense of the world around us?
Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?
________ is the process of filtering information received by our senses.
If you form a general negative impression of a person based on one prominent characteristic, and it affects your perception of other characteristics of that person, it is called:
The tendency to attribute the behavior of other people to internal factors more than external factors is called the:
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If John takes credit for work done on time, but blames his co‑workers for his delays, his attitude is reflective of the:
In organizational settings, empathy:
In the Johari Window, disclosure of information to colleagues results in:
The self‑fulfilling prophecy effect is stronger:
_____ refers to understanding and being sensitive to the feelings, thoughts, and situations of others.
Which of the following proposes that job satisfaction has a positive effect on customer service, which flows on to shareholder financial returns?
Emotions are defined as:
The adaptive response to a situation that is perceived as challenging or threatening to the person’s well‑being is called:
Shawna is dissatisfied with her boss for not supporting her work or recognizing her job performance. In spite of these problems, Shawna does not complain and does not intend to move elsewhere. Instead, she maintains her level of work effort and hopes the company will eventually correct these problems. According to the EVLN model, Shawna’s response is:
Which of the following statements is true of emotions in the workplace?
Research suggests that people with high levels of emotional intelligence are better at all of the following EXCEPT:
Emotional labor refers to:
Which of the following is an effect of emotions?
Emotional dissonance occurs when:
Which of the following terms best represents the positive or negative evaluations of the attitude object?
Emotional labor is higher in jobs requiring:
According to the Circumplex Model of Emotions, high activation negative emotions include:
Which of the following reduces stress by allowing withdrawal from the stressor?