Liberty BUSI 340 Quiz 3 Answers Complete Solutions

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Question 1

Expectancy theory helps us to predict an individual’s:

Question 2

Which of the following statements is consistent with the observations of Maslow?

Question 3

In expectancy theory, valence refers to the:

Question 4

ABC Corp. brought in a performance-based reward system that accurately identified employees who performed better than others. This practice improves employee motivation by:

Question 5

Which of the following is applied by supervisors when they stop criticizing employees whose substandard performance has improved?

Question 6

The best reinforcement schedule for motivating employees is a(n) _____.

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Question 7

In the four-drive theory, the drive ______ is most closely associated with the need for relative status and recognition.

Question 8

Four-drive theory recommends that companies should:

Question 9

Outcome/Input ratio and comparison other are elements of:

Question 10

_____ states that much learning and motivation occurs by observing and modeling others, as well as by anticipating the consequences of our behavior.

Question 11

The distributive justice rule employs the concept of:

Question 12

The _____ of human beings are also called primary needs.

Question 13

When are employees said to be empowered?

Question 14

Which of these job design actions is a form of job enlargement?

Question 15

Which core job characteristic(s) affect(s) experienced responsibility for work outcomes?

Question 16

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?

Question 17

Which of the following is most consistent with employability—namely, that employees are expected to continuously learn skills that will keep them employed?

Question 18

Which of the following are “golden handcuffs” that potentially increase continuance commitment?

Question 19

A cable TV company redesigned jobs so that one employee interacts directly with customers, connects and disconnects their cable service, installs their special services and collects overdue accounts in an assigned area. Previously, each task was performed by a different person and the customer interacted only with someone at the head office. This change is an example of:

Question 20

Which of the following is true about skill-based pay plans?

Question 21

Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask. This activity is an example of:

Question 22

A unique feature of Herzberg’s motivator-hygiene theory is that it:

Question 23

Which of the following is a concept that is represented by four dimensions: selfdetermination, meaning, competence, and impact of the individual’s role in the organization?

Question 24

Which of the following does scientific management include?

these divided tasks to employees who are best qualified to perform them.

Question 25

According to the self-leadership model, which of the following is true about positive selftalk?