Liberty BUSI 340 Quiz 5 Answers Complete Solutions

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Question 1

Which of the following statements about evaluation apprehension in team settings is true?

Question 2

To manage virtual teams effectively, organizations should:

Question 3

During the _____ stage of team development, team members shift their attention away from task orientation to a relationship focus.

Question 4

Which of the following is not a factor that favors effective team behavior?

Question 5

Which of the following competencies would primarily assist team maintenance?

Question 6

In which decision-making structure do participants typically meet, but only interact with each other during two of the three steps of the process?

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Question 7

Social loafing occurs:

Question 8

Which of the following types of teams are best known for having a champion who uses bootlegging to develop new products, services, or procedures?

Question 9

Which of the following foundations of trust is determined mainly by the other party’s predictability?

Question 13

When a sender and receiver belonging to the same group want to transmit technical information more efficiently, they should use:

Question 14

Which of the following communication media tends to be the best for transmitting emotions?

Question 15

Management by walking around refers to:

Question 16

Shanti’s Workshop Shanti recently went to a communication workshop to help improve her workplace performance. She learned that in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker. She learned techniques regarding maintain eye contact and sending back channel signals to show interest. When Shanti attempts to empathize with the speaker, this is known as:

Question 17

Emotional contagion occurs when:

Question 18

Shanti’s Workshop Shanti recently went to a communication workshop to help improve her workplace performance. She learned that in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker. She learned techniques regarding maintain eye contact and sending back channel signals to show interest. This type of listening is known as:

Question 19

Which of the following is a strategy specifically identified to improve face-to-face communication among employees?

Question 20

Active listeners improve their evaluating activities by:

Question 21

Which of the following active listening processes includes showing interest and clarifying the message of the speaker?

Question 22

Which of the following has the same meaning around the world?

Question 23

Several employees in a newly formed group must work together to develop a new product. No one in this group has worked with anyone else in this group before and the development of this product has not been attempted previously. According to the media richness model, which of the following communication channels is most appropriate in this situation?

Question 24

What effect does emotional contagion have on the communication process?

Question 25

Which of the following communication channels is most effective when the sender wants to persuade the receiver?