Liberty BUSI 340 Quiz 6 Answers Complete Solutions
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Networking potentially increases a person’s power by:
The Accounting Department Krystal’s boss in the accounting department initially rejected her proposal for a new budgeting process. So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process. She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer. When Krystal’s boss realized that several key people supported the new budgeting system, he agreed to test it in a pilot project. What other form of influence is Krystal using?
Organizational politics may be reduced by:
_____ is the strongest outcome of influence, whereby people identify with the influencer’s request and are highly motivated to implement it even when extrinsic sources of motivation are no longer present.
An influence tactic is called “soft” because it:
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The effectiveness of _____ as an influence tactic depends on characteristics of the power holder, message content, communication medium, and the audience.
Which of the following is the most common form of influence in high power distance cultures?
Genevieve makes sure that she walks by her boss’s office several times a day and tries to greet and make eye contact with her. She is trying to increase her:
In organizational settings, power is defined as:
The number or percentage of connections you have in a network is called:
Which of these sources of power originates mainly from the person rather than the position?
People have ______ power when others identify with them, like them, or otherwise respect them.
Which of the following types of third-party intervention approaches do managers usually adopt?
_____ are employees who coordinate the activities of differentiated work units toward the completion of a common task.
Which of the following conflict management styles may be necessary when it is apparent that the other party will take advantage of information sharing and other cooperative strategies?
Salespeople at Widget Co. complain that they lose sales bonuses when the production department is out of stock of a particular item. This sometimes causes customers to buy from elsewhere rather than wait for the next production run. Meanwhile, production employees complain that salespeople don’t appreciate the need to minimize inventory costs, for which production staff is rewarded. This instance is an example of conflict due to:
When negotiators have an audience watching their progress in the negotiations, the
Which of the following statements is true of the relationship conflicts in a highly cohesive team?
According to the literature on organizational conflict, constructive conflict:
Arbitration has a _________ level of control over the final outcome and a ______ level of control over the process.
The problem-solving interpersonal style of conflict has:
___________ is the cornerstone of effective value creation.