Liberty BUSI 342 Exam 2 Answers Complete Solutions
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Question 1 Which of the following is a direct cost of absenteeism?
Question 2 Which of the following is a tangible item in a psychological contract?
Question 3 It is common for turnover to be high among newer employees during their first year.
Question 4 To increase employee satisfaction, the performance management systems and performance appraisal processes in organizations must be designed so they are linked to compensation increases.
Question 5 Which of the following is an intangible item in a psychological contract?
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Question 13 Paul is the director of recruitment at Times Clockworks. After running a thorough study of their employees’ backgrounds, Paul finds that Times Clockworks has disparate impact in the proportion of Hispanic employees compared to the proportion of Hispanics in its labor market. Which of the following steps should Paul take to solve the problem most efficiently?
Question 18 Priam Designs Inc. is recruiting fashion designers through LinkedIn. This recruiting mode typically provides direct access to the _____.
Question 19 In which of the following situations would the use of temporary workers be most appropriate?
Question 25 Gisela has just finished her interview with the managing editor of a large city newspaper. She is shaken and upset because the editor talked about her educational background in an insulting tone. He also pressured her to answer confusing questions without allowing her time to collect her thoughts. Given this scenario, Gisela most likely attended a _____ interview.
Question 26 Morgan, the best candidate for the position of director of marketing, has tested positive for the presence of illegal drugs in a hair sample. Given this scenario, the HR manager should _____.
Question 27 The interior decorators, designers, and architects of WorldKraft Design work together in selfmanaging work groups. This structure is key to the organization’s culture, and it is important that new hires fit in with the work group to which they are assigned. In this case, it would be wise to use _____.
Question 28 “Aaron might not be the sharpest person I know, since his cognitive scores are pretty low. But he showed wonderful interpersonal skills with guests in our simulations. I suggest that we hire him, and give him some intense training on our desk procedures.” This is an example of the compensatory approach to combining predictors of work performance.
Question 29 It is legal for an employer to check a person’s Social Security number, motor vehicle records, and military records when performing a background check on an applicant.
Question 35 Molly, a customer service representative for an insurance company, was rude to one of her customers. The customer immediately contacted Molly’s supervisor and lodged a complaint. Molly’s supervisor then reprimanded Molly and recorded the incident in her file. Molly has made a conscious effort ever since not to repeat the same mistake. This best exemplifies _____.
Question 39 A problem with the pre-/post-measure of evaluating training is _____.
Question 40 The frequent changes to which organizations must adapt demands, at present, that employees be continually trained to update their capabilities.
